FAQ'S

What is the Massy Stores App?

The Massy Stores App is an innovative way to get more value from shopping at Massy Stores. It makes your supermarket purchasing decisions easier and helps you manage your Massy Card points. You will see discounts, coupons and all prices and stock availability of your favorite items!

How can I download the Massy Stores App?

Go to the App Store (iPhone users) or Google Play (Android Users)
Search for “Massy Stores” and download the app
Open the App and sign up for a new account. (Follow the instructions)

Who can download the Massy Store App?

Anyone! The app is FREE to all.

What can I do with the Massy Stores App?

You can:
See your available Massy Card Points
See app exclusive discounts and coupons
See regular promotions and discounts
Create shopping lists
Search items for price and stock availability per store
Search the Massy Stores location closest to you

How do I reset my password?

From the login screen there is a ‘Forgot Password’ link that once selected, it sends the user a temporary password via the email used for registration. Once the user logs into the app with the temporary password they will be prompted to enter their new password.
You can also change your password directly from your profile section of the app.

How do I order Curbside Pickup?

How do I connect my Massy Loyalty Card?

How do I make a shopping list?

How do I search for products and product information?

Terms and Conditions

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Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Massy Stores Mobile Application.

These are the Terms and Conditions governing the use of this Mobile Application and the agreement that operates between You and Massy Stores. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Mobile application.

Your access to and use of the Mobile application is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Mobile application.

Your access to and use of the Mobile application is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links To Other Products

Our Service may contain links to third-party products that are not owned or controlled by Massy Stores.

Massy Stores has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third party products. You further acknowledge and agree that Massy Stores shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such goods.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, or international laws.

Dispute Resolution

If You have any concerns or disputes about the Mobile Application and its service, You agree to first try to resolve the dispute informally by contacting the Company.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use the Mobile Application after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Mobile Application.

Contact Us

If you have any questions about these Terms, please contact us at: [email protected]

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